How isb15 Handles Your Personal Data
At isb15, your privacy is built into how we operate — not added as an afterthought. This policy explains exactly what data we collect when you open an...
What This Privacy Policy Covers
This policy applies to all data you share with isb15 when creating an account, making deposits via JazzCash, Easypaisa, SadaPay, or Raast, and using our platform in supported regions where local law permits. We collect your name, contact details, payment identifiers, and session activity solely to operate your account, process transactions, and meet our legal obligations. We do not sell your personal
data to third parties. Data shared through Pakistani payment rails is handled under the same confidentiality standards as all other account information. You may request access to, correction of, or deletion of your data at any time by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Contact Us About Your Data
If you have questions about how your data is used, want to exercise your rights, or need to report a concern, our privacy support team is available around the clock. Reach us through any of the channels below and we will respond within 48 hours.
Live Chat
Start a live chat session directly from your isb15 account dashboard. Our privacy support agents are available at any hour to address data-related questions specific to your account in Pakistan.
Email Support
Send your privacy request or data inquiry to our dedicated support address. Include your registered account details so we can locate your data record and respond accurately within 48 hours.
Help Centre
Our help centre carries written answers to the most common privacy questions, covering data retention periods, payment data handling for JazzCash and Easypaisa, and how to submit a formal data request.
The Standards Behind Our Privacy Commitment
We have structured our privacy practices around clear accountability, consistent enforcement, and regular internal review. Every point below reflects how we actually operate your account data — not...
Data Minimisation
We collect only what is necessary to run your account and process payments. No surplus data is retained beyond the...
Encrypted Storage
All personal and payment data — including JazzCash and Easypaisa transaction records — is stored using encryption at rest. Access...
No Third-Party Sale
Your data is never sold to advertisers or data brokers. We share information only with payment processors and regulatory bodies...
Regular Policy Review
Our privacy policy is reviewed on a scheduled basis to reflect changes in Pakistani data regulations and platform features. The...
Account Deletion Rights
You may request full deletion of your account data at any time. We will confirm the deletion in writing and...
Breach Notification
In the unlikely event of a data breach affecting your account, we will notify you directly within the timeframe required...
How This Policy Aligns Across Our Platform
Our privacy commitments are consistent whether you are accessing the sportsbook, slot rooms, or live tables. The same data standards apply regardless of which part of isb15 you...
| Sportsbook & Privacy | Betting activity and stake history are stored under the same data retention rules as all other account actions — no separate or looser standard applies to sportsbook data. |
|---|---|
| Slot Room Sessions | Session data from slot rooms is used only for account security and dispute resolution. It is not shared with game studios or third-party analytics providers beyond what your consent covers. |
| Live Table Data | Live casino session logs, including table selection and round history, are held for the same retention period as all other gameplay data and are subject to the same deletion rights. |
| Payment Rail Parity | Whether you transact via JazzCash, Easypaisa, SadaPay, or Raast, the same data-handling standards apply. No payment method receives weaker privacy protection than another. |
| Mobile & Desktop | Data collected through our mobile experience is governed by this same policy. No additional tracking or profiling occurs on mobile beyond what is described here. |
| Account Verification | Identity documents submitted during account verification are stored securely, used only for the verification purpose, and not shared beyond what applicable law in supported regions requires. |
| Marketing Preferences | If you opt into promotional communications, your preference is stored and honoured. You can withdraw consent at any time from your account settings without affecting your ability to use the platform. |
How We Built Privacy Into Your Account
Our privacy framework is not a document filed away — it shapes how your account actually works. These six features reflect the practical ways privacy protection is embedded...